Terms and Conditions

Welcome to Prathaa Prakriti Naturals. By accessing or using our online platform and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully. These terms apply to all visitors, users, and others who access or use our service. Prathaa Prakriti Naturals is located at 14, Jubilee Hills Road Number 45, H.No. 8-2-293/82/A/249, Hyderabad, Telangana, 500033, India.

1. Acceptance of Terms

By accessing or using our online platform, you confirm your acceptance of these Terms and Conditions and agree to comply with them. If you do not agree to these terms, you must not use our service.

2. Products and Services

Prathaa Prakriti Naturals manufactures and distributes handmade soaps, natural lotions and moisturizers, herbal shampoos and conditioners, organic facial masks and scrubs, essential oils, artisanal perfumes, and sustainable beauty accessories. All products are intended for personal use and are made with natural ingredients. While we strive to ensure product accuracy and quality, variations may occur due to the natural origin of ingredients.

3. User Accounts

If you create an account on our online platform, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

4. Pricing and Payment

All prices for products listed on our online platform are in the local currency and are subject to change without prior notice. We accept various payment methods as indicated during the checkout process. Payment must be received in full before products are dispatched.

5. Shipping and Delivery

We endeavor to process and ship orders promptly. Delivery times may vary depending on your location and the shipping method chosen. We are not responsible for delays caused by third-party shipping carriers.

6. Returns and Refunds

Due to the nature of our products, we generally do not accept returns or offer refunds unless the product is defective or incorrect. Any issues must be reported within a reasonable time frame after delivery. Please contact our customer service for assistance.

7. Intellectual Property

All content on our online platform, including but not limited to text, graphics, logos, product images, and software, is the property of Prathaa Prakriti Naturals and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.

8. User Conduct

You agree not to use our online platform for any unlawful purpose or in any way that could damage, disable, overburden, or impair our service. You agree not to attempt to gain unauthorized access to any portion of our platform or any related systems or networks.

9. Disclaimer of Warranties

Our products and services are provided "as is" without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our service will be uninterrupted, error-free, or secure.

10. Limitation of Liability

In no event shall Prathaa Prakriti Naturals, its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the service.

11. Governing Law

These Terms and Conditions shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. We will provide reasonable notice of any changes. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

13. Contact Information

For any questions about these Terms and Conditions, please contact us at: